FAQ – Saachi Forever

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Frequently Asked Questions (FAQ)

1. What is Saachi Forever?

Saachi Forever is a contemporary lifestyle brand that blends timeless elegance with modern design. We specialize in thoughtfully crafted fashion and accessories designed to elevate your everyday style.

2. What are our products made of?

Our products are ethically made by skilled artisans and manufacturers across India and select global locations. We prioritize quality, craftsmanship, and sustainability in every step of our production.

3. How can I place an order?

Simply browse our collection at www.saachiforever.com, add your favorite items to your cart, and follow the checkout process. If you need assistance, our customer care team is here to help.

4. What payment methods do we accept?

We accept all major credit and debit cards, UPI, net banking, and digital wallets. International orders can be placed using PayPal and supported international cards.

5. Do you offer international shipping?

Yes! We ship globally. International shipping rates and delivery times vary depending on the destination and will be calculated at checkout.

6. How long does delivery take?

  • India: 3–7 business days

  • International: 7–14 business days
    Delays due to customs or peak seasons may occur, but we do our best to keep you updated every step of the way.

7. Can I track my order?

Yes, once your order is dispatched, you’ll receive a tracking link via email or SMS.

8. What is your return/exchange policy?

We offer easy returns and exchanges within 7 days of delivery for most items. Products must be unused, in original condition, and with tags intact. Certain items (like earrings or personalized products) are non-returnable for hygiene and customization reasons.

9. How do I request a return or exchange?

Visit our Returns Portal or contact us at support@saachiforever.com with your order number and reason for return/exchange. Our team will guide you through the next steps.

10. Do you offer gift packaging?

Yes! We offer premium gift packaging and personalized notes. You can select the option during checkout.

11. Is Saachi Forever on social media?

Absolutely! Follow us for style inspiration, new launches, and behind-the-scenes content:

12. How can I contact customer support?

You can reach us at saachiforever22@gmail.com or fill out the contact form on our Contact Us page. We typically respond within 24 hours on business days.